About Us

Everyone at The Communication Experts is passionate about training and about passing on what they know, to help you be the best that you can possibly be.

Founded in 2007 by Josette Lesser, The Communication Experts has a proven track record in setting up and running both internal and external workshops, seminars and one-to-one coaching at all levels within the Public, Private and Third sectors. 

What makes us stand out from other companies is that not only are we qualified coaches and trainers, we are also all professionally active within our areas of expertise. That means you receive top-class training from experts with inside knowledge and up to date information.

So, if you’d like to improve your communication skills, develop clearer, stronger, more influential messages, and deliver them with increased confidence and to greater effect – or whether you are looking to develop your leadership communication, advance your interpersonal and influencing skills, enhance your performance management, or build up communication within your team, contact us now to take advantage of our expertise.

All our training is bespoke.

Take advantage of our expertise, contact us now.

I found the press officer media training really helpful and informative. Not only did Josette help us to learn and develop the techniques required to conduct an effective interview, it was also incredibly useful to get a flavour of what our spokespeople go through and how to help them prepare and handle potentially difficult situations. Josette is vastly experienced and I really enjoyed the training.

Richard Starkey MCIPR
Media Relations Manager, South East region
Highways England

Highways England

The guidance and support during our workshop preparation was exceptional. Josette truly focuses on getting the most out for her clients by challenging the diversity of questions and scenarios, making sure the workshop environment becomes real-life situated.

Emilie Lagelbauer
Public Relations
Volkswagen R
Volkswagen AG


Several coaching sessions with Josette enabled me to significantly improve my professional communication. As a result, I am able to tailor my communication to my audience, and speak to the point. My level of confidence has risen, I am more assertive and I now instil trust in the audience I am talking to.

Jan Stefka
as Global Program Manager



Josette’s training session was one of the best I have ever been on, and by chance last week I was able to do a radio interview for the agency at short notice, making use of her advice. Please pass on my thanks and recommendation to all involved.

Stephen Hall
Lower Thames Crossing Project Manager
Highways England

Highways England

Ms Lesser provided media training for senior Army officers tasked with delivering sensitive subject matters within clear Government guidelines, comprehensively briefing and training them to handle questions posed by national journalists with confidence. Ms Lesser also delivered on group media training courses including Army Unit Public Relations Officers. I would have no hesitation in recommending her as a highly competent media trainer.

Nick Smith
Independent Public Relations and Communications
formerly Chief of Media Operations to the Adjutant General
British Army

5 star

This really was an excellent course. The combination of widely applicable communication skills, specific approaches for handling journalist’s questions, and the particular tips for performing well in virtual on-screen interviews was incredibly powerful. I feel much better equipped for handling media interviews in this day and age.

Sean McCallion
Head of Fundraising
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